New York Sports Club

Raymond H 2 months ago

Went there today to try the club out because they advertised a free trial day pass, but the front desk charged me $20 for admission even though the promotion indicated the trial should be free. The staff did not honor the terms that were advertised and I felt the offer was misleading. I live about a mile away from this location (which is less than the 20 mile radius that they mention on their website). Deceiving and would not recommend. If the free trial has conditions or exclusions, those should be communicated clearly and written explicitly. My experience left me disappointed and I would encourage others to ask for all fees in writing before signing up.

BohDan Ovcharenko 2 months ago

I really enjoy this gym! The atmosphere is motivating, the equipment is great, and the facility is always clean and well maintained. The staff is friendly and helpful, and it feels like a place where you can stay focused and improve yourself. I appreciate the variety of machines and workout options available. It’s a great environment for anyone who wants to get stronger, healthier, and reach their fitness goals.

Susan Arroyo 3 months ago

Kirla was a delight to work with. She was extremely patient with me, and very knowledgeable. I felt extremely confident and comfortable with her and my workout session. I would recommend her as a trainer for anyone. I wish she could be. Y trainer all the time💪💕

CRIMACROM Edited a month ago

Excellent team with professional appearance, good manners and always ready to help. The location is always clean, well ventilated and plenty of room for my exercises. I was quite impressed by one of your team members, Tyler, who was showing interest in constantly maintaining the place clean, neat and very attentive to the members needs. I highly recommend this location for an unforgettable experience. Thank you all for your strong support! Keep up the good work! Congrats to the management! Cristian.

P C Edited 4 months ago

Do yourself a favor and go elsewhere! The Rego Park location is grossly overcrowded, poorly designed, machines are often needing repairs and the locker rooms are disgusting. There is zero management presence and the facility is very poorly maintained! Every third machine is broken. Save us all some time, just put signs on working machines and our workouts will go a lot quicker. The only thing that’s meticulously maintained is their printer for printing out all them out of order signs! Machines are placed haphazardly and the layout doesn’t make any sense. The turf area takes up too much space and is grossly underutilized. The dumbbell room is one of the busiest areas yet confined to a crammed room with zero ventilation wreaking of body odor. There are sufficient power racks so the ridiculously large wooden platforms are a waste of space and trip hazard. One easy fix is to buy more plates to address the ridiculous shortage, which has not been done. It’s very frustrating to have to search for plates and carry across the room to your machine. Each machine should be stacked with weights to avoid this annoying ongoing hassle. Also fix the lockers as every other one is needing repair.